Return Policy
Returns
Discounted/Sales/Clearance items are final sale, this includes the use of coupon codes.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, Please return items in original condition (unworn, unaltered) with the tags attached. Items that do not meet these criteria will be denied.
Several types of goods are exempt from being returned. To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@shopshamar.com
Exchanges (if applicable)
If you need to exchange it for the same item, send us an email at info@shopshamar.com.
Shipping
To return your product, you should mail your product to: 47 E. Queens Way, Ste 103, Hampton Virginia US 23369
If the item is damaged or defective, you will receive a prepaid shipping label. If you are returning for other reasons, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.